Automating 10+ hours a week of manual marketing work

The situation

Agency marketing is full of small, repetitive tasks: moving information from one tool to another, notifying the right person, sending reminders, and compiling updates. Each one only takes a few minutes. Across several active clients, though, they add up to hours every week, and they’re exactly the kind of work that gets dropped when things get busy.

What I built

I design, build, and maintain Make.com scenarios that handle those steps automatically. Each one follows the same pattern:

1. A trigger: something happens, such as a new form entry, a new record, or a scheduled time.
2. Routing: the scenario works out which client and which kind of request it is.
3. The work: it updates the right sheet, board, or record.
4. A notification: the right person hears about it, and follow-ups go out on time.

I hold the Make Basics and Make Foundation certifications, and every scenario is documented in an SOP so the team knows what it does and how to fix it.

Results

• 10+ hours a week of manual marketing work eliminated across active client accounts.
• Fewer dropped handoffs, because the system does the remembering.
• Documented, maintainable automations instead of one-off hacks.